Bangbet Nigeria Responsible Gambling Policy

BangBet Nigeria Responsible Gaming Policy 

BangBet Nigeria (“BangBet ,” “we,” “us,” or “our”) promotes responsible gaming and views it as an enjoyable leisure activity that should not lead to addiction. We expect our Customers (“you,” “your”) to engage in gaming within sensible limits.

We are dedicated to fostering a responsible gaming environment by managing potential harms associated with gaming addiction. This commitment aligns with our adherence to Nigerian gaming legislation and regulations concerning responsible gaming. We are also proactive in educating and informing our Customers, employees, members, and the local community about the risks associated with gaming.

This Policy applies to any Customer who registers an account, engages in gaming, places bets, or deposits funds into their wallet on our platform.

We urge our Customers to thoroughly read through this Policy before accessing or using our online gaming platform. If you disagree with its terms, you should refrain from using our platform. Please review this Policy alongside our Terms & Conditions and any additional applicable terms on our website.

I. Prohibition of Underage Gaming

BangBet Nigeria rigorously prevents underage individuals (those below 18) from engaging in online gaming or sports betting. We implement measures such as posting notices on our website about the prohibition of underage gaming and preventing underage persons from creating an account or playing games on our website.

We reserve the right to request proof of age and perform verification checks on the information provided. Only legal-age customers are permitted to create a new account with accurate identity data. Accounts created with incorrect data by minors will be blocked.

Customers should keep their account details confidential and log out from devices accessible to minors.

II. Prohibited Activity

BangBet Nigeria prohibits any form of obscene or sexually explicit language, hate speech, bullying, excessive use of profanity, threats, harassment, fraud, intentional exploitation of technical glitches, and phishing.

Violations of these rules may result in temporary account suspension or permanent closure. If customers feel they have been unfairly penalized, they should contact us at support@bangbet.com.ng for a review of the incident.

III. Signs of Gaming Addiction

Customers might exhibit signs of gaming addiction, such as:

a. A loss of control and persistent urges to gamble against the odds. b. Increasing the amount of money gambled to cover losses or for the thrill. c. Hiding the extent of your gambling time and money from family. d. Denial of a gambling problem. e. An obsession with gambling to the exclusion of other life aspects. f. Neglecting family and work responsibilities due to betting results. g. A nonchalant attitude toward work responsibilities, leading to absences or decreased task effectiveness. h. Relationship losses due to gaming habits.

IV. Safety Guidelines to Minimize Gaming Addiction

To reduce the risk of addiction and ensure a safer gaming experience, you should:

a. Set financial limits: Treat gaming as entertainment. Set sensible limits and adhere to them. b. Accept the likelihood of losses: View losses as the cost of your entertainment and treat winnings as a bonus. c. Set a time limit for gambling and adhere to it regardless of outcomes. d. Maintain a healthy balance: Do not let gambling replace time spent with friends, family, work, or other valuable activities. e. Avoid chasing losses: This often leads to more significant losses. Do not gamble to escape emotional or physical pain: Gambling should only be for entertainment. g. Educate yourself about gambling addiction signs to make informed decisions.

V. Customer’s Right to Self-Exclusion

Customers have the right to exclude from gaming at any time. Based on the Customer’s request, we offer a self-exclusion option, from 6 months to permanent exclusion. Customers wishing to self-exclude should contact our customer services specifying the exclusion period or select the “self-exclude” option on our website.

If a Customer opts for self-exclusion, only an explicit request will lead to suspending their account for the agreed period, which can be reopened at any time upon the Customer’s request. During this period, we facilitate the withdrawal of remaining funds if requested through customer service. Access to depositing or gambling transactions will be denied.

VI. Responsible Gaming Options

Our platform enables Customers to set time and financial limits and choose between temporary and permanent exclusion:

a. Time Limits: Set a daily or monthly time limit via customer services. b. Financial Limits: Set limits during registration or at the first deposit. These can include deposit limits, spending limits, and loss limits. c. Temporary Exclusion: Choose to close your account for a minimum of 6 months if struggling with gambling. Contact customer services for this. d. Permanent Exclusion: Close your account indefinitely for any reason by contacting customer services. Reopening your account will not be prevented if you decide to return.

VII. Responsible Advertisements

We ensure our advertisements are honest, transparent, and not misleading. They do not target minors or vulnerable groups or give false impressions about the odds or financial independence through gaming. We comply with all applicable advertising laws in Nigeria.

VIII. Responsible Gaming/Self Exclusion Contacts

If you have any questions, requests, comments, complaints, or suggestions related to this Policy or other concerns, please get in touch with customer service at support@bangbet.com.ng or call 02018883319

Additionally, the following organizations offer professional help and support:

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